Privacy policy

Who we are

This policy applies to Trilok Infratech Pvt Ltd ("Trilok", "we", "us"), a precast concrete manufacturer based in Surat, Gujarat, India. It covers the information we collect through this website, by email, and when you contact us about our products and projects.

By using this site or sharing your details with us, you agree to the handling of your information as described here.

What we collect

We only ask for what we need to answer an enquiry or fulfil an order. Depending on how you contact us, that may include:

• Your name, company, role and the location of your project.
• Contact details — email address and phone number.
• The contents of your enquiry, quote request or job application, including any drawings, specifications or CVs you choose to send.
• Basic technical data your browser shares automatically, such as device type and pages visited, used only to keep the site working.

We do not knowingly collect information from anyone under 18, and we do not buy or sell personal data.

How we use it

Your information is used for clear, limited purposes:

• To respond to your enquiry and prepare quotes, drawings and proposals.
• To supply, dispatch and support the precast products you order.
• To assess and respond to job applications.
• To meet our legal, tax and regulatory obligations in India.

We will not use your details for unrelated marketing without your consent, and we never sell them on.

Sharing & disclosure

We keep your information within Trilok and share it only where necessary to do the work:

• With logistics and transport partners, solely to deliver your order to site.
• With service providers who help us run the business — for example email and hosting — under confidentiality obligations.
• Where required by law, court order, or a competent regulatory authority.

We do not transfer your personal data to third parties for their own marketing.

Cookies

This site uses only the essential storage needed to function and remember basic preferences. We do not run advertising trackers. You can block or clear cookies in your browser settings; the site will continue to work without them.

Security & retention

We apply reasonable technical and organisational measures to protect the information you share with us against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

We keep personal data only for as long as needed to serve the purpose it was collected for, or as required by Indian law, after which it is securely deleted.

Your rights

You can ask us to:

• Confirm what personal information we hold about you and provide a copy.
• Correct anything that is inaccurate or out of date.
• Delete your information where we are not required to keep it.
• Stop using your details for any optional purpose, such as updates.

To make a request, email us at the address below. We will respond within a reasonable period.

Contact us

Questions about this policy or your information can be sent to info@trilokinfratech.com, or by post to Trilok Infratech Pvt Ltd, 401, Vikas Shopper, Vraj Chowk Road, Varachha Road, Surat, Gujarat, India.

We may update this policy from time to time. Any changes will be posted on this page with a revised date above.